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FAQ

  • Is your jewelry hypoallergenic?
    Yes, our jewelry is crafted with hypoallergenic materials, making it suitable for individuals with sensitive skin. For more information please visit About page.
  • How long will it take to receive a response from your team?
    Our team aims to respond within 24 hours during week day. Thank you for your patience.
  • What materials are used in your jewelry?
    Our jewelry is crafted from high-quality materials, including stainless steel, titanium steel, and cruelty-free PU leather. Each piece is designed for enduring elegance and longevity.
  • Can I return or exchange my purchase?
    We want you to be delighted with your purchase. Please review our return and exchange policy for detailed information.
  • Do you offer international shipping?
    Currently, we do not offer international shipping, but we are actively working on expanding our reach to bring our pieces to customers around the world. Stay tuned for updates on our shipping capabilities.
  • How do I care for my jewelry?
    All our jewelry are highly durable and resistant to tarnish, making it low-maintenance. While our pieces can withstand regular wear, avoid exposing them to extreme conditions or heavy impact. Cleaning: Clean with a mild soap and water solution, and dry thoroughly. Avoid Harsh Chemicals: Keep your jewelry away from harsh chemicals, such as chlorine and cleaning agents. Avoid Prolonged Water Exposure: While the pieces are water-resistant, avoid prolonged exposure to water to maintain its quality. Keep Away from Heat: Store your jewelry away from direct sunlight and heat to prevent any damage. Polishing: Use a jewelry polishing cloth to maintain the shine.
  • Are your pieces water-resistant?
    Absolutely! Our pieces are designed to be water-resistant, providing durability and style even in varying environments. For more information please visit our About page.
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